Archive for the ‘ Social Networking ’ Category

Community Accountability

A chat with The Tea Lady about……

Community Accountability – A registration option

Ah, come in and get out of the hallway, it’s busy around here at the moment, there’s options flying around everywhere ha ha ha.

Speaking about options, here is one I’ve been thinking about talking to you over a nice cuppa and potato scones seeing as how it’s a little chilly outside today.

Hot potato scones and frozen butter pats on them, mmmmmmmmmmmmmmm.

Ok, where I live, I can look out of my window and see a large shopping mall complex, well right beside it is an equally large piece of land with paved roads all through it and street lights and sidewalks.

Only thing is there is nothing built there, its one huge vacant lot, yet every night without fail, all of the lights are burning away, and if one fails they replace it.

Now this has got to be costing someone a lot of money but no one has done anything about it.

There is something missing and it needs to be addressed.

Accountability.

This might sound silly but it’s the same when you go to a function, sluuuurp………….sluuuurp, you look around, and there in the corner, some scoundrel not displaying any protocol when drinking tea, ha ha ha.

You say to yourself, who on earth brought that person along, cripes.

That may be a bit far fetched but there are some people who would like some level of accountability.

Accountability exists here but when one of the little sods upstairs here has been in the kitchen early in the morning, warming up an apple Danish in the oven, and just happens to leave the oven door open (with the kitchen light out), you can end up with a nasty bruise on your shin.

No one ever owns up but I know who it is though and add a little laxative to their tea, ha ha ha.

Oh, that’s retribution, hmmm, never mind, I won’t do it again.

Well, to get back to it, the little sods, I mean darlings here have a wonderful way of dealing with this.

To have accountability you need to start with people who will be responsible, they would be like the ones who bring those sort of people along to functions and they would also know who left the oven door open, ha ha ha.

I spoke about this from another perspective in my Community Hierarchy article.

So if you build up families (or groups) in your online community, as everyone is shown in a tiered pattern, you have a parent, children, grandchildren and so on.

The parents become the ones responsible for the actions of their kids, grandkids and great grandkids type of thing.

If one of the kids goes into a chat room and starts acting up, or they went somewhere they shouldn’t have, someone can have a wee chat to them on the side.

It’s a very simple option added to the member registration process requiring a code to verify your community invitation and is connected through the communities locks and keys.

Have a look at these two links above and you will get some idea of the technology making this work.

So off you trot now, I’ve got things to do, as I said, its getting busy around here.

Kindest regards,
The tea lady
Bye bye.

Community Profitability

A chat with The Tea Lady about……

Community Profitability

Equal benefit to all – Users and Advertisers

It’s you again pally, don’t you have a home to go to or is my baking?

Well you might as well come in and sit down as I’ve just made a fresh pot of tea and the little sods upstairs have decided to go across the road to the coffee shop I clean in the evenings at for elevenses.

I’ve been thinking about how important it is for you to enjoy yourself when you are online in your social networking community.

When you just want to catch up with everyone, see the fun pictures or videos they have posted, have a good laugh and at the end of it all, feel like you have enjoyed the past hour or two.

Now if you work in an office or a factory, if you work in the garden or dig holes, it is nice to have someone offer you something you like at the time you want it.

Like a nice cup of tea and a scone or a long cold drink and creamy coffee pie.

As the tea lady here, I get the nicest smiles and thank you’s when I just happen to be going around the office corridors with my trolley (squeak – squeak………. squeak – squeak, ha ha ha) and pop into someone’s office and say “tea pally”.

They just love it because I was thinking of them and I knew that right about then they would be wanting something like a nice cuppa.

And if I have some extra special baking, well that’s a real treat for them.

It is no different with advertising, while you are sitting there online in your community, writing away to your friends, it is nice to have someone come along and offer you something you really want.

Although it won’t be anything physical like a cup of tea or a piece of cake, it would most likely be a special offer on your favorite brand of tea or some prime beef rib eye steaks that are available from a shop close by or on your way home.

It could even be possible that the steak advertisement was triggered by you talking to someone in a chat room about having a BBQ this Saturday.

I would like to be told that I can get an extra 20% off my next packet of tea of pound of steak all this week at Vic’s Supply House.

I might even belong to Vic’s loyalty program and get an extra 5% if I swipe my loyalty card, and if the swiping of this card was attached to the community it could pay me some bonus points to use in the community mall.

Think about it while sitting back in that chair there.

You see advertising should benefit you and entertain you, not annoy you, and in a community like the one these little darlings have built here, it is possible for it to be that way.

If the community system knew what you like and when you liked it, the advertisements you see would become relevant to your everyday life, they would be more like a reminder or “hey, would you like one of these, it’s that time of the day” just like the tea lady walking around the corridors of the office building, squeak – squeak…………..squeak – squeak, ha ha ha.

And you wouldn’t complain about them then would you..

Kindest regards,

The tea lady

Bye bye.

Community Profitability

A chat with The Tea Lady about……

Community Profitability

Come on in pally, sit down, this is going to get bumpy.

Now you might ask yourself, “what does a ‘tea lady’ know about a subject as meaty as this?”

Well I don’t just bake cakes and scones or make parsley wine, I know how to barbeque a piece of meat.

How to make money from your online community?

You can charge a membership fee like LinkedIn.com or collect fees for items that are listed and sold in the community mall or you can get advertising.

Let’s talk about advertising, I haven’t clicked on or noticed anything for a long time and you probably haven’t either.

If you want to attract good advertisers then you need something that gets peoples attention without them having to do anything and without it being too big and flashy.

I’m sure advertisers get sick of paying for banner ads that are shown everywhere and never produce great results, especially so in online communities.

I have a computer here in the kitchen and I spend time on it looking for things like recipes etc and when I am in my private social club room with my close friends, we are just there to natter about this and complain about that.

We don’t take too much interest of anything else while we’re all “socializing” you might say so it is understandable why a lot of advertisers shy away from the whole social network platform.

You would all know of the J P Morgan company (I bet they’ve got a bevy of tea ladies working there), well they have an article called “Nothing but Net” from their 2009 investment guide of January 5th, 2009 which doesn’t paint a very good picture for social networks making money.

But what if you could get the members of your online community to participate in what they see, as in what advertisements they see, when they see them and where they see them, you are going to get a more responsive viewer and you will be delivering value to the customer, or member as the case may be.

I’m talking about easy participation too, nothing too “heavy”.

You know getting someone to change a brand, like from Coke to Pepsi, is like getting someone to switch from Lite ‘n Low to sugar, or an ant trying to pull the skin off a rice pudding, very, very difficult.

So why not let the Coke and Lite ‘n Low people stick with what they like but let them know when these things are on sale somewhere along with all of the other marketing paraphernalia.

Oh, and squish the ant.

Now you may be wondering what I have been leading up to here.

What sort of advertising can you do in an online community that doesn’t get up your nose like burnt orange cake?

How do you get people involved in what’s around them, what will it take to get them to participate?

Something subtle, yet inconspicuous,…………ah……………product placement.

Open your pantry and have a look at all the advertising there, tins of this, cans of that and packets of the other thing.

Everything has got labels on that you recognize.

A great example of this is in movie and TV land where as you know they don’t have banner ads because you can’t click on them, so they have products placed everywhere instead.

A Coke can here, a Ford Mustang there etc, its just stuff from everyday life I know but you get reminded of it when you see it don’t you?

Even the people we get the coffee from here provide the cups for free so the sods here know what brand they are drinking, and they are ‘always’ drinking the stuff too, it’s the same thing isn’t it, product placement.

Well this is what I have been leading up to.

The little darlings here have crafted an amazing product placement feature and built it into their Social Network Software.

Isn’t it interesting how they call it software (and hardware), makes you wonder where the ‘soft’ factor comes from.

Hardware I can understand, because when nitwits leave pieces of the stuff laying around in the kitchen when they come in to ‘rescue’ any of my baking, I often walk into them.

I’ve got a couple of good bruises already on my shin and if I ever catch the little sods I will be turning them into decoys.

By the way, I am baking cherry and walnut slice tomorrow afternoon, Mavis gave this recipe to me, you don’t know Mavis but she is married to Norman.

Norman is no relation but Mavis is Ray’s cousin, they had to daughters, Fay and Kay – seriously.

Anyway, so now we have ‘software’, strewth, I suppose you could describe that stuff as being like angel food cake.

And if you’ve got any gaps between your teeth and good suction you can just hoover that stuff up ha ha ha.

Oooops, sorry, back again.

This product placement thing is really something else, when someone types in a particular word, it brings up an advertisement feature that relates to that word.

So you might say to yourself that’s not really amazing when you look at it like that, so listen to this, what the scoundrels here did was they hot rodded it, oh yes, souped it up, dropped in a cam, you know, (the tea lady like cars too I might add and there’s nothing like the sound of a purring flathead).

Bugger, got off track again.

Product placement in the community system is fun because members can select the categories they get advertisements from and therefore they are happy to see the ads of what they like.

And the ads have the ability to appear in a fun and interactive manner.

Now imagine this, you send some friends an email inviting them to your place for a barbeque the following Saturday at 12:00 noon.

So those accepting can receive text messages and or emails reminding them of the event, cute eh.

For the fun part, and this works only in the community, ok pally, when keywords are entered by the member, they can be set up to trigger full a color animated ½ – ¾ inch square icon/brand logo that appears immediately after the word, and in the same line.

Looking just like a little neon sign, or billboard it really gets noticed.

Now, remembering that the member has the option of selecting only the categories they want to see advertised to them, they can have things such as pulsating Coke cans appear whenever they enter the words ‘drink, hot, thirsty or awesome’ etc.

Or a steaming hamburger just oozing with temptation when they type in ‘hungry, food, eat, lunch or going out’ etc and just get a load of this, it can be set to appear only between the hours of 10:00 AM in the morning to 2:00 PM in the afternoon.

Now that is product placement.

In our house, everyone drinks the same brand of soft drink, although my daughters drink the diet version, the boys and their father all drink the regular one.

So you can imagine if some of the kids friends bring over a different brand, it sticks out like dogs thingies.

You know too don’t you, that advertisers pay a whole caboodle more when they can reach the exact people they want to, to get them coming through their doors or landing on their websites.

Something like this will certainly generate revenue and provide the advertisers with something new and fun.

I don’t have any more to say at the moment about community profitability as I really just wanted to get things started and let you know that I can talk meaty subjects just as good as I can talk Wonder Cake.

Now that’s a fancy little cake that “never” makes it through the end of the day.

I tell you, turn around and in less time than it takes to get online with a 2,400 baud rate modem, it’s all gone, kapoof.

My mind seems to be wandering again so drop me a line and we can get into more of this making money stuff.

Every area of the social networking software these little sods have created can function in the same manner.

Just imagine stamps on your email.

Being able to select the brand/logo/icon that you like and attach it to an email so when someone opens the email – poof, there’s a big splashy advertisement, doing its job.

There is so much to talk about with this subject, I don’t have time today but I will keep talking about it a number of times as we get to know each other.

Kindest regards,
The tea lady
Bye bye

Community Credits and Points

A “wee” chat with the The Tea Lady about……

Credits/Points

Hello there, come into the kitchen and sit down.

I don’t have time to make a cuppa at the moment I’m sorry so here is a quick say so about credits and then I will tell you more next time ok.

Imagine this, an online community with its own Federal Reserve, Inland Revenue Service, US Mint and Fort Knox built into it.

If you are the type that likes to play with numbers and would like to design your very own community financial system, then this is exactly what you need I tell you.

The Social Networking Software the little sods here have built is really quite remarkable as this is exactly what they have built into it.

You can even become the Secretary of the Treasury and the Chairman of the Federal Reserve.

This allows you to set up how much you charge or pay members for almost everything they do, meaning every time they click on something, whether it is sending an email or just answering a question, someone pays someone.

You can also give credits/points to another member as a gift or reward.

You keep these credits/points in your community wallet.

These credits/points can also be used by members to buy and sell things in the community mall, members can also purchase them for real money.

A community currency is the key to creating a successful revenue-generating online community. It essentially allows you to charge for everything a member does!

Lets talk more about this next time though, I have to push on, its tea time.

Kindest regards,
The Tea Lady
Bye bye.

Online Charities and the social web

A “wee” chat with the The Tea Lady about………

Charities

Hello there, if you’re involved in a charity I am so thankful you stopped in here, charities are such a good thing and it takes great people to work for them.

It’s an old saying I know, “every little bit helps”, so this is the right place to be to get some advice on how to get every little bit out of a social networking system.

The little darlings here have designed the entire system to work in every way for profit and non-profit organizations.

Almost every action (or click you do) in the community can be set to pay you or charge you credits / points.

Charging a monthly fee can give members a set amount of credits/points that they use to perform select functions. Members can buy any amount of additional points if required as well. These credits/points can be used to “send” emails like stamps, or to enter chat rooms if required.

Every activity that happens within the community can reward or charge members credits/points. Don’t worry though as it is up to you to select what things you want to have that this applies to.

This is the key to generating a revenue system for charities.

As it’s built in community currency, these credits/points can be used to purchase items in the community mall. Members can also sell items in an online garage sale style or the organization can sell donated items etc.

I think it would be so exciting to have massive garage sales in the community where people gather and chat and poke around, there will be some great bargains.

If you would like to know more on charities and how they can benefit, please ask me as I am only too happy to help in this area.

Kindest regards,
The Tea Lady
Bye bye.

Community Currency

A chat with The Tea Lady about………..

Community Currency

Oh, gosh, there you are.

I didn’t see you waiting here in the kitchen for me, so sorry, let me put the kettle on so we can have a piece of me mums coffee sponge and a cuppa before we get started.

That’s better….. you know there is such a lot of commotion going on here at the moment, seems like the world is calling to know more about social networking services.

While I am in and out of everyone’s offices and cubicles I hear everyone talking on the phone about Facebook this and My Space that, you know those two sites don’t you? And what they do.

Connecting this person with that person and then this one finding someone they didn’t even know, I ask you, it is incredible isn’t it.

And how they have pictures and videos of everyone doing almost everything, it’s amazing.

Well anyway, this is what every day is like here because these social networking things are what they do here.

If you’ve ever been interested in starting your own online community or you already have one and are looking at how to upgrade to a more exciting and rewarding system, then pull up a chair and have a listen to me.

I don’t know about you but I know it is very important that when you are looking to have an online community it should resemble your physical community as closely as possible.

We all communicate online with everyone now through email, message boards, message walls, instant messaging and newsletters etc, and we can have our little groups or clubs of close friends as well, but have you ever thought what it would be like if you could have your own community currency?

You see the community system these little sods here have designed has its own Secretary of the Treasury, Federal Reserve, Inland Revenue Service , US Mint and Fort Knox built into it (it even has its own Police).

And just like in real life, these things are connected to every part of the community right down to everything you click on.

This system is designed with ”for profit” and “not for profit” websites and organizations in mind which I think is pretty clever.

With your own community currency (which are called credits/points), you can charge people for almost everything and even pay them for doing things.

A whole new thing to do online, this can not only be rewarding to you or your organization or club money-wise but it can also be a lot of fun.

You know if you wanted to, you could stretch your imagination and have some real community currency printed to share amongst your friends at real live social gatherings ha ha ha, when you think about it you could have a lot of fun with it.

Just think if you were an elk hunting community and you had a party where members actually attended you could charge two “bucks” for a beer ha ha ha, that is of course if you had a picture of a “buck” printed on this play money.

So when people join your community you can pay them for doing so, you can pay them for whatever information they give you about themselves and you can pay them for inviting friends or family to join.

Just think about it, when were you last rewarded for joining something on the internet, it doesn’t happen very often does it? And what if you got a recipe from the tea lady for joining, think about that one I ask you.

Whenever someone wanted to advertise something for sale they can be made to pay a fee using their community currency, or if they want to download a file or upload a photograph they can be made to pay a fee with it.

You can pay members for commenting on people’s photographs or for reading articles.

If someone runs out of money they can be restricted to everything that requires a payment to use or do.

Members can also give other members some or all of their points, like a gift or reward.

In the community store, people can earn credits when they purchase items, just like a real reward program.

For more ideas of what you could do, here are some chat room examples.

  • You can set the number of times someone can talk if they don’t not have enough credits.
  • You can set a new members ability to talk at all in the chat room. 
  • Make people pay to have private one-to-one chats with other members.
  • Have them pay to create private chat rooms.
  • Allow only paying members to use Action commands or play chat games.
  • Allow only paying members to have special chat room entrance and/or exit messages. 
  • Even allow chat room moderators to pay the member’s for joining in the chats.

If you wanted to take it to the extreme you could have them pay with real money so they actually buy points to use within the community.

If you are involved in a charity this could be a great way to raise funds, charge $10 membership per month and members get 1,000 credits/points, but this is a whole cup of tea session on its own.

Now then, please let me know what you can think of to use these community credits on.

Anyway, I’ve got to go now as I’m making a real big pile of my old nanas potato scones tomorrow and I have to go and dig the spuds from the garden.

Kindest regards,
The Tea Lady
Bye bye.

I know you don’t all have a lot of time to spend in the kitchen listening to an old windbag go on about stuff you most likely already know so if you want to know the basic ingredients for setting up your own social network system, just ask me, as I would be only too happy to give you my opinion.

I don’t know what happens at your place in cases like this, but sometimes when I am next door or out in the yard, certain high ranking staff members who will remain anonymous (for now) who have access to the kitchen leave their cups and saucers on the table, spilt sugar on the bench and more often than not leave their tea bags still stuck in the teaspoon with wound around cotton, and sitting right at the edge of the counter with the trash bin right there!, its frightful.

No accountability.

And when you ask who did it, no one knows, I know it isn’t the kids from the coding department because none of them have a key for the kitchen.

If you’re wondering what I am getting to here is extremely clever because as you know there are directors, executives, managers and workers in a business hierarchy and they are all accountable to the one above, it is just the same structure in a social network too and these clever little sods here at netvillage have built exactly that.

Multiple levels of access to almost every facet of the community that can be granted or declined at will by the level above.

Now you might be thinking that this access is denoted in big chunks, such as being able to use this feature or that feature, well its not, so let me just put the kettle on here and we can start to consider some of the finer things these levels of membership access can really do (you can get the details on social networking administration here)

For example, access levels can be so small yet complex that if describing them in a way of what you can get from the tea lady and what you can’t get from her (I mean me), it would sound like this.

They can let someone have coffee and or tea, or just coffee on Tuesdays and Fridays and doughnuts only every second Friday.

Or they can let one of the little sods upstairs have cream on a Monday morning, cream on Tuesday afternoon and a thick ear on Friday at 3:00 PM ha ha ha.

He’s the tea bag in the tea spoon one!

So you see it is extremely clever and makes the system so exciting and suited to every one looking for a clever social networking system.

In my next letter I’ll write about community currency and how members can get points or credits for performing activities in the community and you will start to see how that, and what I am writing about here go together.

Think about a community as a great big layer cake, it takes a lot of ingredients to make it just absolutely delicious, but after the main 2 ingredients have been whipped together (butter and sugar), you know, when you can start to taste it off your finger, well its just the same when it comes to communities, only the butter and sugar the currency and the hierarchy.

But you still whip them together of sorts ha ha ha.

Some things that you can use the access levels for:

  • When someone registers they generally have the lowest access level.
  • Read email, send email, go to public chat rooms etc. 

And as for the accountability bit like the tea bag left in the spoon, well they have also built in a thingy that lets you track every member wherever they are or where they have been in the system, isn’t it amazing, if only there was something like this in real life ha ha ha we’d know who the good and bad politicians really are.